Delivery is available nationwide. As soon as your order is sent, you will receive a confirmation e-mail with your tracking number.
Go to My Account, log into your account and select the Orders tab. It may take a maximum of 1 hour to update the status of an order after the order is placed.
II. Delivery method (Overseas)
Purchases must be returned from the original destination and be accompanied by the original return form that is in your package.
Items must be returned in their original condition unused, complete, with all Sonia Rykiel tags and any accessories or instruction booklets that came with them.
Incomplete, damaged, worn, soiled, altered or returned Sonia Rykiel items in a condition that suggests they have been used will be refused and returned to the customer. Items with a protective strip can only be returned if it has not been removed or damaged.
Frames cannot be returned once the lenses of the sunglasses are being replaced.
Refunds will be made on the payment method used for the purchase.
We will refund your returned item as soon as possible upon receipt. We estimate that the refund will be made by the institution issuing your payment method within 7 to 10 working days. Working days are weekdays from Monday to Friday with the exception of public holidays in France.
Please keep your shipping declaration until you have been refunded.
If the returned item was paid in a currency other than that of your place of residence, any refund will be made in the currency of purchase. Due to changes in exchange rates, the amount refunded may be higher or lower than the price originally paid.
You also have the possibility of opting for a refund in promo code available immediately on our website. This can be reused on the site if your order concerns a gift. Please check this option when requesting a return
Orders cannot be exchanged online. Please return your order to us within 30 days of the date of dispatch for items purchased at normal price and 14 days for sale items for a refund. Please use the free return service and make sure that the return conditions are met. A new order can then be placed on www.soniarykiel.com at any time or Contact us if you wish to place an order through our Customer Service.