When you contact customer service, we may need to record and conserve some of these telephone conversations with the aim of improving the quality of our services or for training purposes. If you do not wish to be recorded, you can let the customer service representative know and he or she will comply with your request.
The controller of these telephone recordings is:
SRI INTERNATIONAL SA
Chemin du pré-Fleuri, 5 CH
Recordings of telephone conversations may be kept for three months.
In accordance with applicable legislation, you have the right to access, correct, and/or oppose the use of your personal data:
• The right of access: you can directly request information from us that we have collected from you, and ask us to communicate this data in full. The exercise of the right of access allows you to verify the accuracy of the data collected and, if necessary, to correct or delete the data.
• The right of rectification: you can ask us to correct any inaccurate information in your personal data.
• The right of opposition: you have the right to refuse, on legitimate grounds, to be included in a data file.