Updated on 01.06.2022


- Editor:
S.R.I. International SA, registered with the Trade Registry in Geneva (Switzerland), under the number CHE-410.827.977, whose registered office is located at Chemin du Pré-Fleuri 5, 1228 Plan-les-Ouates (Switzerland);

- Contact:
S.R.I. International SA
Chemin du Pré-Fleuri 5,
1228 Plan-les-Ouates (Switzerland)


When you contact customer service, we may need to record and conserve some of these telephone conversations with the aim of improving the quality of our services or for training purposes. If you do not wish to be recorded, you can let the customer service representative know and he or she will comply with your request.

The controller of these telephone recordings is:

Chemin du pré-Fleuri, 5 CH
1228 Plan-Les-Ouates

However, we use a network of external service providers to handle customer relations and we ensure that these external service providers protect identifiable data that has been communicated or collected in accordance with our privacy policy.

Recordings of telephone conversations may be kept for three months.

In accordance with applicable legislation, you have the right to access, correct, and/or oppose the use of your personal data:

• The right of access: you can directly request information from us that we have collected from you, and ask us to communicate this data in full. The exercise of the right of access allows you to verify the accuracy of the data collected and, if necessary, to correct or delete the data.
• The right of rectification: you can ask us to correct any inaccurate information in your personal data.
• The right of opposition: you have the right to refuse, on legitimate grounds, to be included in a data file.


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