Do you need information regarding your order, your return or maintenance advice from our quality department? Contact us by email or by using the contact form in the "Contact us" section.

If you were absent while the delivery man tempted to deliver your order, an e-mail will be sent to you in order to postpone the delivery or make a request to have your parcel available at your post office or the Point Relais of your choice. For this, you have a period of 6 days from the date of receipt of the transit notice by e-mail.

We offer certain repair services according to the terms of sale.

Please email us with detailed photos of your damaged item. We will have the product examined by our quality service experts and will inform you of the various options available to meet your request.

Please note that in some cases repairs may be charged.

Our carrier undertakes to respect all the safety standards imposed by health restrictions.

When choosing the delivery with written signature, please wear a mask. All transport personnel are equipped with mask, gloves and hydroalcoholic gel.

For your safety, all transport equipment (delivery trucks, scanners, pens) is disinfected daily to ensure impeccable cleanliness. .

We work closely with our delivery partners to ensure that the security measures in place are respected.